Collaboration Science Methods at Scale
2022 - 2023
Scaling community engagement and system methods for engineering accreditation in Canada
Overview
Client
Engineers Canada
Challenge
How might we apply and scale our community-centred research methods to engage hundreds of stakeholders across Canada’s engineering ecosystem to make visible the invisible dynamics of the current national accreditation system?
Scope of Work
Interviews
Virtual Workshops
Actor Mapping
Causal Loop Analysis
Gamified Systems Research
Periodical System “Snapshots”
Journey Maps
Digital Product Diagrams
Role
Working on the research team as a information design/systems mapping specialist, I co-led the research phase with the practice teams researcher and my data humanist teammate. I worked on primary and secondary research, building tools for workshops and system maps. Our work engaged over 200 stakeholders from the system to engage productively in revealing their mental models and talking openly about what was the true state of the system.
Impact
Strategic learnings to create a digital product offering to assist in scaling our methodology
Revealed relationships dynamics and supported deeper empathy among stakeholder groups
Informed 18 strategic recommendations for Canadian engineering accreditation