Building trust and resilience with communities facing complex problems through design & research
What I do
I work with you to deeply understand systemic problems then design ways to help you and your community or organization flourish.
Community-based
I work with communities to ensure the work is led by a mixture of voices and perspectives of the community.
Actionable
I use visual artifacts to get everyone on the same page, highlighting key intervention points with clearer understanding of potential impacts.
Comprehensive
I use a variety of tools and lenses to visualize a wholistic view of complex problems allowing for various scales of understanding.
Validated
Through methods based in trust, I build working relationships with stakeholders to support a continuous practice information validation.
Work
For the past 6 years, I have been working towards supporting systemic change with communities by building products, services, and experiences.
Supporting early leaders to foster healthier workplace relationships with Parafoil
2024 - 2025
Human-centred UX/UI & service design for a digital leadership analytics application
The Power of Language to Shift and Reinforce Desirable Systems Transformation
2023
Synthesizing years of learning into published work of a framework for scaling community-oriented systems research and design
Collaboration Science
Methods at Scale
2022 - 2023
Scaling community engagement and system methods for engineering accreditation in Canada
Creating inclusive hospital spaces amongst systemic tensions
2021 - 2022
Systemic service design aiding a healthcare system to listen deeply to its community and foster systemic change in care experience